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DEVELOPING PROBLEM SOLVING SKILLS
Published by Tim Millett on 08 October 2013

Whether you recognize it or not, we all have problem solving skills. What's more we use them every day on both a small and a large scale to ensure everything we do is completed to our satisfaction.

TAKING OVER A PROJECT IN PROGRESS
Published by Tim Millett on 08 October 2013

Providing good leadership for others is an integral part of being a manager. But while you may have developed a good range of skills when it comes to getting a project off the ground and completing it successfully with the help of your team, taking over a

PUTTING TOGETHER MEANINGFUL REPORTS
Published by Tim Millett on 08 October 2013

Reports can be a vital way of recording certain events or findings so that others can read them, and as such it is essential that you create a good structure to work to if you want to write the best report you possibly can.

CREATING A TEAM ENVIRONMENT
Published by Tim Millett on 08 October 2013

Everyone knows that teams can get more done than individuals, but knowing something and putting it into practice can be easier said than done.

HOW TO BE FIRM BUT FAIR
Published by Tim Millett on 08 October 2013

Everyone wants to be a great leader, and there is no reason not to try and attain that goal. Good leaders have good teams working with them, since they make an effort to lead them in a positive way and that is reflected in the quality and attitudes of the

GOOD CUSTOMER SERVICE
Published by Tim Millett on 08 October 2013

Good customer service is the backbone of any business. It permeates through every level of the organisation - from the dedicated customer service team, right through to the managers who deal with customer queries, albeit perhaps indirectly.

TELEPHONE ETIQUETTE
Published by Tim Millett on 08 October 2013

Effective communication is a vital part of the success or failure of any business, and while email is a popular way of keeping in touch, the trusty telephone still has an important role to play.

PERSONAL DEVELOPMENT IN THE WORK ENVIRONMENT
Published by Tim Millett on 08 October 2013

When we are at work and we become familiar with our job role, it is very easy to become complacent and stuck in a rut as we do the same job every day. But in the long term this can spell disaster for us.

THE ADVANTAGES OF GOAL SETTING TO GET AHEAD
Published by Tim Millett on 08 October 2013

eryone has heard of the concept of goal set

UNDERSTANDING THE NEED FOR CLEAR COMMUNICATION
Published by Tim Millett on 08 October 2013

Communication is an essential part of any successful business. In order to compete fully within your own specific market sector, it is vital that you are able to communicate effectively with everyone you come into contact with in your working life.