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BEST BUSINESS PRACTICE - STRUCTURED TRAINING CONCEPTS

Tim Millett
Published by Tim Millett
08 October 2013

Structured training is a holistic training concept. It relates to the essential requirement for development of skill sets and upgrading training systematically, addressing corporate skill needs and ensuring effective development of productivity initiatives. This is perhaps the most effective corporate training methodology for all forms of business.

Structured training basics

Structured training is actually a basic business practice. Staff are progressively trained in-house, increasing their value as employees. However, in-house training can only go so far. At the professional training level, the value of structured training increases greatly, providing whole new skill sets.

Structural training can systematically upgrade a workforce, and greatly improve business efficiency and commercial capabilities. A sales force of comprehensively trained people will naturally outperform a sales force of people with varying levels of skills, knowledge and experience.

The holistic training concept

Holistic training uses levels of training as a basic measure of organizational needs. This is effectively a business plan for training. It’s extremely valuable to employers as a working model of skills requirements, and can be used to predict future needs. As an organizational tool, it can also be used to provide important incentives for employees and a performance monitor in terms of training issues.

For example, these are some of the fundamental forms of training required in any organization:

  • Leadership training
  • Management training
  • Sales training
  • Customer service training
  • Personal performance training

A simple check and tabulation of Human Resources records will provide a snapshot of the current state of training, which can be compared against corporate needs. These should also be compared to the Personal Development Plans of individual team members. As you can see, these are all critical areas of training for any organization. In practice, the levels of training of staff at all levels are often very different. Staff may underperform simply because they’re not fully trained.
Business performance may deteriorate over time through loss of trained staff, notably in sales, leadership and customer service.

The holistic approach eliminates these disparities, as well as working towards the required training standards. This methodology is extremely thorough, and provides employers with valuable current information regarding their training needs.

Structured training in practice

Structured training is a “belt and suspenders” approach to corporate training at all levels of an organization. It can help employers set priorities and plan ahead for business expansion, taking into account the skills levels and expertise required. As well as helping in succession planning, it also provides a range of benefits by assisting team members in keeping on top of the task in their current position and all of the associated motivational benefits.

Most employers opt for professional external training with properly certified trainers as standard practice. This is a particularly effective way of managing skills requirements, ensuring comprehensive skills training, improving productivity and the knowledge base of the organization.

Measuring success

Best practice corporate training is a fully measurable process in terms of cost benefits and performance. Multi-skilling is a good example. Multi-skilling, which is a purely training-based paradigm, is so highly regarded in the employment market due to its clear superiority and efficiency over ad hoc skill levels. Organizational performance invariably benefits from the higher skill levels and improved employee capabilities provided by structured training.

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