i perform Articles & News

Working on Your Cold Calling Techniques

Tim Millett — Fri, 11 May 2012 14:12:24 +0000

Making cold calls is a reality for a variety of people in a variety of contexts — business owners, job seekers and perhaps even volunteers involved with fundraising. While very few people are born with the skills and motivations to cold call, it is a valuable skill as it allows you to proactively and directly [...]

Working on Your Cold Calling Techniques is a post from: i perform Articles & News

Top 10 Attributes of a Great Business Leader

Tim Millett — Wed, 11 Apr 2012 13:44:10 +0000

Mark Zuckerberg, Steve Jobs, Bill Gates, Richard Branson; the list of great business leaders of our time goes on. There are many qualities that are common to successful business leaders and attributes that make them influential and see them not only inspire but also add outstanding value to the organisations they lead. So, what makes [...]

Top 10 Attributes of a Great Business Leader is a post from: i perform Articles & News

How to Enhance Performance and Drive Your Business to Greater Profitability

Tim Millett — Sun, 11 Mar 2012 09:25:57 +0000

The challenges that face most businesses are significant and range in nature, magnitude and impact. Scarcity of resources, ever-increasing costs, local and international competition and the need to always be at the cutting edge of information and latest developments are just some of the issues that affect businesses of different types, sizes and purposes. Despite [...]

How to Enhance Performance and Drive Your Business to Greater Profitability is a post from: i perform Articles & News

How to Make Strategic Service Decisions

Tim Millett — Sun, 26 Feb 2012 09:18:47 +0000

Every business, no matter how large or small, is faced with the need to make ongoing decisions about the direction and approach it will take. Strategic decisions and directions inform planning processes and the day to day work carried out by employees. In a competitive marketplace, it is vital that business leaders and management are [...]

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4 Ways to Maximise Team Performance

Tim Millett — Tue, 22 Nov 2011 09:40:14 +0000

No matter what the size of your organisation or its key business activities, effective functioning of teams is pivotal to your achievement of success. Business owners and managers are perennially challenged to discover and promote ways to enhance the performance of their teams and create opportunities for team members to work together in dynamic and [...]

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5 Benefits You Can Expect from Sales Training

Tim Millett — Wed, 19 Oct 2011 07:43:14 +0000

An increasing number of business owners and managers are growing in their awareness of the benefits of high quality sales training. Just as we need instruction and support to learn the skills required to do things such as drive a car or work with a new computer program, sales training modules, together with customer service [...]

5 Benefits You Can Expect from Sales Training is a post from: i perform Articles & News

How to Enhance Your Workforce

Tim Millett — Tue, 27 Sep 2011 09:24:40 +0000

Savvy and forward-thinking businesses realise that in order to be competitive and to surpass their competition, they must invest in their people. For a business to truly achieve success and a higher profit margin, the full potential of employees should not only be realised, but maximised. Of course, no business owner should feel responsible for [...]

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Driving Sales Growth Through an Experience Focus

Tim Millett — Fri, 16 Sep 2011 07:00:24 +0000

A growing number of businesses recognise the need to drive sales growth through the customer experience. Yet, a successful customer focused organisation looks beyond merely providing service training to incorporating an experience focus from the top down. The customer focused organisation needs to lead through both culture and also practical execution. Pressures of a Changing [...]

Driving Sales Growth Through an Experience Focus is a post from: i perform Articles & News

Four Ways to Improve Sales

Tim Millett — Sat, 27 Aug 2011 09:16:51 +0000

Every business wants to increase sales. Always concerned with the bottom line and the livelihood of their organisation, astute leaders also recognise that sales are invariably boosted when staff provide high quality customer service. To this end, quality customer service training and sales training pays significant dividends. Of course, there are a number of ways [...]

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How to Increase Sales Through Customer Service

Tim Millett — Wed, 27 Jul 2011 09:09:09 +0000

Customer service should be front and centre of everything that your business does. The most consistently successful businesses maintain a focus on customers and service standards and are always striving for improvement in both areas. Successful businesses also know that the most effective approaches to raised standards incorporate customer service training and sales training for [...]

How to Increase Sales Through Customer Service is a post from: i perform Articles & News