i perform Articles & News

4 Ways to Maximise Team Performance

Tim Millett — Tue, 22 Nov 2011 09:40:14 +0000

No matter what the size of your organisation or its key business activities, effective functioning of teams is pivotal to your achievement of success. Business owners and managers are perennially challenged to discover and promote ways to enhance the performance of their teams and create opportunities for team members to work together in dynamic and [...]

4 Ways to Maximise Team Performance is a post from: i perform Articles & News

5 Benefits You Can Expect from Sales Training

Tim Millett — Wed, 19 Oct 2011 07:43:14 +0000

An increasing number of business owners and managers are growing in their awareness of the benefits of high quality sales training. Just as we need instruction and support to learn the skills required to do things such as drive a car or work with a new computer program, sales training modules, together with customer service [...]

5 Benefits You Can Expect from Sales Training is a post from: i perform Articles & News

How to Enhance Your Workforce

Tim Millett — Tue, 27 Sep 2011 09:24:40 +0000

Savvy and forward-thinking businesses realise that in order to be competitive and to surpass their competition, they must invest in their people. For a business to truly achieve success and a higher profit margin, the full potential of employees should not only be realised, but maximised. Of course, no business owner should feel responsible for [...]

How to Enhance Your Workforce is a post from: i perform Articles & News

Driving Sales Growth Through an Experience Focus

Tim Millett — Fri, 16 Sep 2011 07:00:24 +0000

A growing number of businesses recognise the need to drive sales growth through the customer experience. Yet, a successful customer focused organisation looks beyond merely providing service training to incorporating an experience focus from the top down. The customer focused organisation needs to lead through both culture and also practical execution. Pressures of a Changing [...]

Driving Sales Growth Through an Experience Focus is a post from: i perform Articles & News

Four Ways to Improve Sales

Tim Millett — Sat, 27 Aug 2011 09:16:51 +0000

Every business wants to increase sales. Always concerned with the bottom line and the livelihood of their organisation, astute leaders also recognise that sales are invariably boosted when staff provide high quality customer service. To this end, quality customer service training and sales training pays significant dividends. Of course, there are a number of ways [...]

Four Ways to Improve Sales is a post from: i perform Articles & News

How to Increase Sales Through Customer Service

Tim Millett — Wed, 27 Jul 2011 09:09:09 +0000

Customer service should be front and centre of everything that your business does. The most consistently successful businesses maintain a focus on customers and service standards and are always striving for improvement in both areas. Successful businesses also know that the most effective approaches to raised standards incorporate customer service training and sales training for [...]

How to Increase Sales Through Customer Service is a post from: i perform Articles & News

Five Reasons Why Customer Service Matters

Tim Millett — Mon, 27 Jun 2011 09:07:16 +0000

Although a business may go through cycles of prosperity interspersed with more challenging economic times, the importance of quality customer service should always be recognised. Regardless of economic circumstances, no business should ever think that skimping on customer service training and quality will ever lead to a successful outcome. There is a infinite number of [...]

Five Reasons Why Customer Service Matters is a post from: i perform Articles & News

Your First 90 Days as a Brand New Manager – Diagnosing Some Challenges

Tim Millett — Tue, 09 Nov 2010 00:20:57 +0000

Picture this – it’s the last day of a tough, tough quarter. You and your young sales team are just one contract away from reaching your target, and your pipelines have been completely exhausted – except for one out-standing option. The CEO of a prospected company has agreed to speak with one of your junior [...]

Your First 90 Days as a Brand New Manager – Diagnosing Some Challenges is a post from: i perform Articles & News

Linking Innovation with Effectiveness

Tim Millett — Tue, 02 Nov 2010 00:18:08 +0000

The generation of new ideas is simply about inspiration and, whilst indispensible in growth and development, if these ideas remain as simply that then they have little practical use apart from being the seed of other ideas. It is when an idea is combined with action that it is transformed into innovation. So how do [...]

Linking Innovation with Effectiveness is a post from: i perform Articles & News

How to Develop a Sales Culture

Tim Millett — Mon, 25 Oct 2010 23:58:02 +0000

If you want your sales to increase then all you need to do is introduce training programs to develop a sales culture! There are two intrinsic mistakes in the above statement. Firstly, it is believing that sales training is the only thing that will produce sales results. And secondly, it is believing that somehow training [...]

How to Develop a Sales Culture is a post from: i perform Articles & News