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	<title>i perform Articles &#038; News</title>
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	<link>http://www.iperform.com.au/blog</link>
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	<pubDate>Mon, 24 Nov 2008 10:05:12 +0000</pubDate>
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		<title>Addressing Poor Performance</title>
		<link>http://www.iperform.com.au/blog/2008/11/24/addressing-poor-performance/</link>
		<comments>http://www.iperform.com.au/blog/2008/11/24/addressing-poor-performance/#comments</comments>
		<pubDate>Mon, 24 Nov 2008 09:55:26 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Management]]></category>

		<category><![CDATA[Customer Service]]></category>

		<category><![CDATA[i perform]]></category>

		<category><![CDATA[Leadership]]></category>

		<category><![CDATA[Sales]]></category>

		<category><![CDATA[team building]]></category>

		<category><![CDATA[team performance]]></category>

		<category><![CDATA[training]]></category>

		<guid isPermaLink="false">http://www.iperform.com.au/blog/?p=40</guid>
		<description><![CDATA[Poor performance can severely hamper a business’s performance, particularly if it is left unchecked.  Good management is necessary to make sure that any negative behaviour or substandard performances are dealt with in the most appropriate manner and as soon as possible.
The problem that comes with not dealing with poor performances from specific individuals is [...]]]></description>
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		<item>
		<title>How To Create a Motivating Environment</title>
		<link>http://www.iperform.com.au/blog/2008/08/04/how-to-create-a-motivating-environment/</link>
		<comments>http://www.iperform.com.au/blog/2008/08/04/how-to-create-a-motivating-environment/#comments</comments>
		<pubDate>Mon, 04 Aug 2008 05:39:10 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Team Leadership]]></category>

		<category><![CDATA[motivating teams]]></category>

		<guid isPermaLink="false">http://www.iperform.com.au/blog/?p=34</guid>
		<description><![CDATA[Being higher up in any organisation brings with it extra responsibilities and the requirement to oversee team members in various ways.
Many people see this as an opportunity to make sure the work gets done in the best way possible, but being an effective leader isn’t just about the responsibility you have to the work or [...]]]></description>
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		<item>
		<title>Putting Together A Strong Group</title>
		<link>http://www.iperform.com.au/blog/2008/07/21/putting-together-a-strong-group/</link>
		<comments>http://www.iperform.com.au/blog/2008/07/21/putting-together-a-strong-group/#comments</comments>
		<pubDate>Mon, 21 Jul 2008 07:27:43 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Team Leadership]]></category>

		<category><![CDATA[Customer Service]]></category>

		<category><![CDATA[i perform]]></category>

		<category><![CDATA[Leadership]]></category>

		<category><![CDATA[Management]]></category>

		<category><![CDATA[Sales]]></category>

		<category><![CDATA[team building]]></category>

		<category><![CDATA[training]]></category>

		<guid isPermaLink="false">http://www.iperform.com.au/blog/?p=39</guid>
		<description><![CDATA[No business is the result of the efforts of a single person.  The bigger the business is the more people are involved in its ongoing development and structure.
This points to the importance of being able to pull together a strong group of people for every task.  If you can do this successfully on [...]]]></description>
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		</item>
		<item>
		<title>Prioritizing Tasks</title>
		<link>http://www.iperform.com.au/blog/2008/07/07/prioritizing-tasks/</link>
		<comments>http://www.iperform.com.au/blog/2008/07/07/prioritizing-tasks/#comments</comments>
		<pubDate>Mon, 07 Jul 2008 07:24:39 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Performance]]></category>

		<category><![CDATA[Customer Service]]></category>

		<category><![CDATA[i perform]]></category>

		<category><![CDATA[Leadership]]></category>

		<category><![CDATA[Management]]></category>

		<category><![CDATA[Sales]]></category>

		<category><![CDATA[team building]]></category>

		<category><![CDATA[training]]></category>

		<guid isPermaLink="false">http://www.iperform.com.au/blog/?p=38</guid>
		<description><![CDATA[Productivity is one of the key parts of becoming a successful leader.  No matter what field you are in you need to make sure you can take on whatever tasks your role requires in the best possible way, if you are to succeed in driving your business forwards.
But getting things done is about much [...]]]></description>
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		<item>
		<title>Developing Problem Solving Skills</title>
		<link>http://www.iperform.com.au/blog/2008/06/23/developing-problem-solving-skills/</link>
		<comments>http://www.iperform.com.au/blog/2008/06/23/developing-problem-solving-skills/#comments</comments>
		<pubDate>Mon, 23 Jun 2008 07:17:48 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Management]]></category>

		<category><![CDATA[Customer Service]]></category>

		<category><![CDATA[i perform]]></category>

		<category><![CDATA[Leadership]]></category>

		<category><![CDATA[Sales]]></category>

		<category><![CDATA[team building]]></category>

		<category><![CDATA[training]]></category>

		<guid isPermaLink="false">http://www.iperform.com.au/blog/?p=37</guid>
		<description><![CDATA[Whether you recognize it or not, we all have problem solving skills.  What’s more we use them every day on both a small and a large scale to ensure everything we do is completed to our satisfaction.
Problem solving skills are even more important in a work based environment since they can directly affect the [...]]]></description>
		<wfw:commentRss>http://www.iperform.com.au/blog/2008/06/23/developing-problem-solving-skills/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Developing Customer Loyalty</title>
		<link>http://www.iperform.com.au/blog/2008/06/09/developing-customer-loyalty/</link>
		<comments>http://www.iperform.com.au/blog/2008/06/09/developing-customer-loyalty/#comments</comments>
		<pubDate>Mon, 09 Jun 2008 07:17:47 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Customer Service]]></category>

		<category><![CDATA[i perform]]></category>

		<category><![CDATA[Leadership]]></category>

		<category><![CDATA[Management]]></category>

		<category><![CDATA[Sales]]></category>

		<category><![CDATA[team building]]></category>

		<category><![CDATA[training]]></category>

		<guid isPermaLink="false">http://www.iperform.com.au/blog/?p=36</guid>
		<description><![CDATA[Every business person knows the value of customer loyalty.  We have all heard the mantra that the customer is always right, but while this may be true it doesn’t mean you know all there is to know about them.  Doing all you can to win the business of your customers isn’t the only [...]]]></description>
		<wfw:commentRss>http://www.iperform.com.au/blog/2008/06/09/developing-customer-loyalty/feed/</wfw:commentRss>
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		<item>
		<title>Taking Over A Project In Progress</title>
		<link>http://www.iperform.com.au/blog/2008/06/08/taking-over-a-project-in-progress/</link>
		<comments>http://www.iperform.com.au/blog/2008/06/08/taking-over-a-project-in-progress/#comments</comments>
		<pubDate>Sun, 08 Jun 2008 05:42:17 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Management]]></category>

		<category><![CDATA[project management]]></category>

		<category><![CDATA[project work]]></category>

		<guid isPermaLink="false">http://www.iperform.com.au/blog/?p=35</guid>
		<description><![CDATA[Providing good leadership for others is an integral part of being a manager.  But while you may have developed a good range of skills when it comes to getting a project off the ground and completing it successfully with the help of your team, taking over a project from someone else when it is [...]]]></description>
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		</item>
		<item>
		<title>Meeting Customers’ Needs</title>
		<link>http://www.iperform.com.au/blog/2008/05/25/meeting-customers%e2%80%99-needs/</link>
		<comments>http://www.iperform.com.au/blog/2008/05/25/meeting-customers%e2%80%99-needs/#comments</comments>
		<pubDate>Sun, 25 May 2008 05:35:11 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Customer Service]]></category>

		<category><![CDATA[customer needs]]></category>

		<category><![CDATA[customer satisfaction]]></category>

		<guid isPermaLink="false">http://www.iperform.com.au/blog/?p=33</guid>
		<description><![CDATA[Philip Wexler said “If the goal of every business is to make money, then the function of every business – and of every person in every business – is the acquisition and maintenance of customers”. Therefore we can conclude that every company is successful in business depending on how well it serves its customers, and [...]]]></description>
		<wfw:commentRss>http://www.iperform.com.au/blog/2008/05/25/meeting-customers%e2%80%99-needs/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Putting Together Meaningful Reports</title>
		<link>http://www.iperform.com.au/blog/2008/05/11/putting-together-meaningful-reports/</link>
		<comments>http://www.iperform.com.au/blog/2008/05/11/putting-together-meaningful-reports/#comments</comments>
		<pubDate>Sun, 11 May 2008 05:32:55 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Performance]]></category>

		<category><![CDATA[reporting]]></category>

		<category><![CDATA[reports]]></category>

		<guid isPermaLink="false">http://www.iperform.com.au/blog/?p=32</guid>
		<description><![CDATA[Reports can be a vital way of recording certain events or findings so that others can read them, and as such it is essential that you create a good structure to work to if you want to write the best report you possibly can.
So what makes a report meaningful?  How can you be sure [...]]]></description>
		<wfw:commentRss>http://www.iperform.com.au/blog/2008/05/11/putting-together-meaningful-reports/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Creating A Team Environment</title>
		<link>http://www.iperform.com.au/blog/2008/04/28/creating-a-team-environment/</link>
		<comments>http://www.iperform.com.au/blog/2008/04/28/creating-a-team-environment/#comments</comments>
		<pubDate>Mon, 28 Apr 2008 09:29:12 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Team Leadership]]></category>

		<category><![CDATA[team environment]]></category>

		<guid isPermaLink="false">http://www.iperform.com.au/blog/?p=30</guid>
		<description><![CDATA[Everyone knows that teams can get more done than individuals, but knowing something and putting it into practice can be easier said than done.
What is clear however is that every successful team has a goal that every team member is working towards.  Without a common goal there is a tendency for everyone to be [...]]]></description>
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