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Linking Innovation with Effectiveness

Tim Millett — Tue, 02 Nov 2010 00:18:08 +0000

The generation of new ideas is simply about inspiration and, whilst indispensible in growth and development, if these ideas remain as simply that then they have little practical use apart from being the seed of other ideas. It is when an idea is combined with action that it is transformed into innovation. So how do [...]

Linking Innovation with Effectiveness is a post from: i perform Articles & News

Training in the Experience Economy

Tim Millett — Mon, 20 Sep 2010 07:24:22 +0000

You might have heard of the term ‘the experience economy’ when looking into customer service training. Pine and Gilmore coined the phrase in their book ‘The Experience Economy’ (1999). It is said to be the emerging economy following on from the agrarian, industrial and service economies. It refers to the feeling a customer gets when [...]

Training in the Experience Economy is a post from: i perform Articles & News

Attitude and Its 7 Reasons for Being

Tim Millett — Tue, 09 Feb 2010 09:49:51 +0000

When you read the Merriam-Webster definition for attitude, there is a list of 7 different explanations as to how the word can be used. Reading down the list it is abundantly clear that attitude is not only a state of emotional or physical being but it is also something we consciously choose to adopt. In [...]

Attitude and Its 7 Reasons for Being is a post from: i perform Articles & News