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5 Real Benefits Your Business Will Get With Sales Training Courses

Tim Millett — Fri, 14 May 2010 07:35:41 +0000

Have you considered sending some of your team members to sales training courses? If you are involved in sales in any way, you need effective training for your staff. Like all forms of communication, the sales dialogue has a unique purpose and therefore has different rules from some other forms of communication. An outgoing and [...]

5 Real Benefits Your Business Will Get With Sales Training Courses is a post from: i perform Articles & News

Good Customer Service – Why It’s Vital For Increased Sales

Tim Millett — Fri, 05 Feb 2010 10:03:18 +0000

Without proper management training the focus for customer service becomes about making the sale. Businesses may assume a sale is the most important aspect of interaction with a customer. If this is the priority for staff it can often get in the way of a good customer experience. Good customer service means many things other [...]

Good Customer Service – Why It’s Vital For Increased Sales is a post from: i perform Articles & News

Examples of Good Customer Service – 10 Ways to Do Better

Tim Millett — Fri, 22 Jan 2010 09:59:52 +0000

When it comes to management training or leadership training for your staff, one area is of vital importance. Customer service may seem straightforward but in actual fact the skills needed here are not ones that should be ignored. Good customer service will keep people coming back. Bad customer service will ensure they never come back [...]

Examples of Good Customer Service – 10 Ways to Do Better is a post from: i perform Articles & News