http://www.iperform.com.au/blog/2010/01/22/examples-of-good-customer-service-10-ways-to-do-better/ Wed, 11 Aug 2010 05:51:10 +0000 hourly 1 http://wordpress.org/?v=3.3 http://www.iperform.com.au/blog/2010/01/22/examples-of-good-customer-service-10-ways-to-do-better/comment-page-1/#comment-74 Anh Fri, 22 Jan 2010 20:28:37 +0000 http://www.iperform.com.au/blog/?p=107#comment-74 "People love to buy but hate being ‘sold’" is new for me, but it's my favorite from above. Understanding the human psych is a big part of providing great customer service. Once a customer senses that the sales rep can relate to their needs, then half the battle has been won. “People love to buy but hate being ‘sold’” is new for me, but it’s my favorite from above. Understanding the human psych is a big part of providing great customer service. Once a customer senses that the sales rep can relate to their needs, then half the battle has been won.

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